How it works

plum does the talking,
& we do everything else.

You don't set anything up, learn any software, or manage a single conversation. We build plum around your brand, launch it on WhatsApp, and run it for you, so all you do is watch the sales and the insight come in.

From first hello to selling on its own,
in three steps

We learn your brand
01

We learn your brand

We sit down with you once and learn how you talk, what you sell, your policies, your prices, and the questions you get asked a hundred times a week. That's the only real time you'll spend. Everything plum says afterward sounds like you, not a robot.

We build and launch
02

We build & launch

We build plum around what we learned and connect it to the channels your customers already use, WhatsApp and your store. In about two weeks plum is live on WhatsApp, answering, selling, and booking. You don't touch a tool, write a flow, or configure anything.

We run, sell and improve
03

We run, sell & improve

plum keeps working day and night. We watch it, fix what needs fixing, and sharpen how it sells as it learns your customers, week after week. You get the results, and a clear picture of what your customers actually want. It gets better the longer it runs.

You barely lift a finger.
we do the rest.

Here's the honest split of who actually does the work, and how quickly it becomes ready.

plumcut handles

  • Answering every message, in your voice, 7/24
  • Selling, recommending, upselling, rescuing carts, closing
  • Booking appointments and taking orders
  • Tracking orders and handling the "where's my package?" messages
  • Reading every conversation and turning it into insight you can act on
  • Monitoring, fixing, and improving all of it, continuously

you handle

  • Telling us about your brand, once
  • Approving how plum sounds
  • Reading the insights and deciding what to do with them
A balance scale tipped to one side

That imbalance
is the whole point.

Day 1Kickoff

One conversation to learn your brand.

Day 2-10We build

We train on your voice, products, and policies, and connect to your channels.

Day 10-14Test & launch

We test on real questions, you sign off, and it goes live on WhatsApp.

Livein about
2 weeks

OngoingWe run it

Daily monitoring, fixes, and improvements. It gets sharper every week.

Meets your customer where they are.
Plugs into your tools.

Two connections, both handled by us, so your plum slots into your business without you changing a thing.

Where your customers already are

Your plum lives where your customers already are: WhatsApp and your store...
So there's no new app to download and no link sending them somewhere else.
The same plum works across both, and remembers the customer wherever they show up.

The tools you already use

Your plum doesn't live in isolation. It plugs into the stack you already work in: your CRM, your calendar, your store, your payment links, your inbox
So orders, bookings, leads, and conversations land in the tools your business already runs on.
Nothing to rebuild, nothing to migrate.

Tools included… and many more

WhatsApp  ·  Shopify  ·  WooCommerce  ·  Stripe  ·  PayPal  ·  Google Calendar  ·  Calendly  ·  HubSpot  ·  Salesforce  ·  Gmail  ·  Slack

The apps your plum connects with: WhatsApp, Shopify, WooCommerce, Stripe, PayPal, Google Calendar, Calendly, HubSpot, Salesforce, Gmail, and Slack

We handle every connection. You don't touch the wiring.

Two things grow.
Both are yours.

As your plum runs, two things climb together… and everything it learns stays with you.

A shop owner smiling behind the counter with a stack of wrapped orders ready to go out

More sales

Your plum answers in seconds at any hour, turns questions into orders, and never lets a ready-to-buy customer go cold, so you sell more without hiring more.

A business owner calmly reviewing what plum learned about his customers on a tablet

Real understanding

Because your plum is in every conversation, you finally see why customers buy, what they keep asking for, and the demand you couldn't see before: a clear picture you can act on, not numbers locked inside a platform.

It's your brand, your customers, your data. Everything your plum learns about your customers belongs to you. We don't lock it inside a platform you'd lose if you left, and we don't hand it to anyone else. The understanding your plum builds is an asset you keep.

That's how plum
gets to work

We build it, run it, and keep tuning it, you read the results. The fastest way to see it for your brand is to talk to plum yourself.