Instantaneous service,
complete knowledge
Keep your customers served around the clock. Upgrade to the Customer Insight dashboard and stop guessing what they want.
One-Time Fee
A one-time payment at the start of the project to cover all setup costs. This amount is set after a detailed meeting about your needs.
Monthly Subscription
The monthly payment is purely a pay-as-you-go plan, so you DON'T PAY anything for months with zero usage.
Pay-as-you-go
You pay per conversation of a typical length. The rate depends on the combination of solutions that you require.
$0.5 – $0.9
Good news: the more you spend in a month, the lower the rate becomes for the rest of it.
Tier 1
The first 450 conversations
Tier 2
From the 451st to the 1000th conversation
Tier 3
From the 1001st conversation onward
Customer Insights
Get an analysis of all the conversations, presented to you in detail, so you don't miss anything.
+50%
on the pay-as-you-go rate
NOTE: A chat dashboard that allows you to monitor user interactions is included by default with your solution.
Customer Insights gives you access to our flagship insights of these interactions.
More details
about the pricing
Your price is sized to your real volume, what you pay reflects how much your brand actually talks to its customers. There's one monthly plan that bundles everything plum does plus us running and improving it, and a one-time setup to learn your brand and launch plum. Tell plum about your brand and we'll put a real number in front of you on a 15-minute call.
No. plumcut is done for you. We learn your brand, build plum, connect your channels, and run and improve it day to day, see exactly how it works. You read the results, you never touch a tool, write a flow, or manage a single conversation.
About two weeks from our first conversation. We learn your brand, build and test plum on real questions, you sign off, and it goes live on WhatsApp, answering, selling, and booking. From there we keep tuning it so it gets sharper every week.
Yes, a one-time setup, and we're upfront about it. It pays for learning your brand and building & launching plum around your voice, products, and policies. After that you're on one simple monthly plan. No per-message games hidden in the fine print: if a campaign ever spikes your volume past your allowance, there's a clear, fair rate and we flag you first.
Yes. Everything plum learns about your customers, the conversations, the patterns, the understanding of why they buy, why they don't, and everything they keep asking for, belongs to you. It isn't locked inside a platform you'd lose if you left. Your brand, your customers, your data.
Your plan includes a generous amount of normal volume. If a campaign sends it way past that, there's a clear, fair per-use rate, and we always flag you first, before anything changes. Protection from a bad surprise, never a gotcha.
It's two parts. A one-time setup fee covers learning your brand and building and launching plum. After that you're on a single pay-as-you-go monthly plan: you only pay for the conversations plum actually handles, so a quiet month costs little and a zero-usage month costs nothing. Your rate per conversation depends on the mix of solutions you choose.
Yes. Start with what you need most, answering, selling, booking, and add solutions, like the customer-insights dashboard, as you grow. Your plan only grows when you do.
Yes. The pay-as-you-go rate is tiered: the more you spend within a month, the lower the rate becomes for the rest of that month. You're rewarded for volume, not penalized for it, and we always flag you first before anything unusual changes.