Instantaneous service,
complete knowledge
Keep your customers served around the clock. Upgrade to the Customer Insight dashboard and stop guessing what they want.
One-Time Fee
A one-time payment at the start of the project to cover the build. The amount is set after a detailed meeting about your needs.
Monthly Subscription
One fixed fee to run and maintain your solution. No counting messages, no counting conversations, so you know the invoice before it arrives.
Fixed monthly fee
Your fee is set by how much your solution does, not by how busy it gets.
Flat
the same amount every month
Your fee grows with your traffic, stepping up in wide bands, and then it stops.
Customer Insights
Get an analysis of all the conversations, presented to you in detail, so you don't miss anything.
Add-on
priced into your monthly fee
NOTE: A chat dashboard that allows you to monitor user interactions is included by default with your solution.
Customer Insights gives you access to our flagship insights of these interactions.
Usage, At Cost
Meta messaging and AI usage go to your own accounts, at cost, with nothing added by us.
More details
about the pricing
Two parts. A one-time setup fee for the build, then a fixed monthly fee to run it. The monthly fee is set by how much your solution does, not by how many conversations it handles. Meta messaging and AI usage are billed to you at cost, with nothing added by us. Tell plum about your brand and we'll put a real number in front of you on a 15-minute call.
No. plumcut is done for you. We learn your brand, build plum, connect your channels, and run and improve it day to day, see exactly how it works. You read the results, you never touch a tool, write a flow, or manage a single conversation.
About two weeks from our first conversation. We learn your brand, build and test plum on real questions, you sign off, and it goes live on WhatsApp, answering, selling, and booking. From there we keep tuning it so it gets sharper every week.
Yes, one payment at the start, and we're upfront about it. It pays for learning your brand and building and launching plum around your voice, products, and policies. After that you're on a fixed monthly fee.
Yes. Everything plum learns about your customers, the conversations, the patterns, the understanding of why they buy, why they don't, and everything they keep asking for, belongs to you. It isn't locked inside a platform you'd lose if you left. Your brand, your customers, your data.
Nothing changes. Your monthly fee covers a wide band of traffic, so a busy month sits inside it. If your traffic settles at a higher level, the fee steps up one band, and we tell you before it does.
A one-time setup fee for the build, then a fixed monthly fee to run and maintain it. The monthly fee is set by how much your solution does, and it steps up in wide bands as your traffic grows, up to a ceiling. Meta messaging and AI usage are billed to you at cost, with no margin from us.
Yes. Start with what you need most, answering, selling, booking, and add solutions, like the customer-insights dashboard, as you grow. Adding one changes your monthly fee, and you see the new figure before you agree to it.
It steps up in wide bands, and each band covers a broad range of traffic, so most growth costs you nothing. The top band is a ceiling, so there is no figure above it. We always tell you before a band changes.